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City Center
Donnybrook
10.6
mi
Airports
Tullamarine (MEL)3000 ft
Essendon Fields (MEB)
5.3
mi
Train
Flagstaff Train Station
11.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Internet
Parking
AUD 40 per day
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Spa & wellness center
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Grants Road Melbourne Airport,
Donnybrook,
Australia,
3045,
Victoria
Map view
1 Grants Road Melbourne Airport,
Donnybrook,
Australia,
3045,
Victoria
City landmarks
Melbourne Convention and Exhibition Centre Touring Nationally
Spirit of ANZAC Centenary Experience
2600 ft
Houdini Aircraft
1.5
mi
Cumberland Ruins
1.5
mi
Gellibrand Hill
2.0
mi
Kennet River
2.3
mi
Dundonald Ruins
2.0
mi
Hattah-Kulkyne National Park
2.3
mi
Lerderderg State Park
2.3
mi
Former Greenvale Sanatorium
2.1
mi
Mount Buangor State Park
2.3
mi
Westmeadows War Memorial
2.1
mi
Grampians
2.3
mi
Parks
Brisbane Ranges National Park
2.3
mi
51 Overnewton Rd
Overnewton Castle
2.6
mi
St Charbel Village
2.2
mi
Colbinabbin
2.3
mi
Forest
Mount Cole State Forest
2.3
mi
Murchson
2.3
mi
Uniting Church Greenvale
2.3
mi
Farm
Woodlands Historic Park Homestead
2.5
mi
Church
Uniting Church Bulla
2.6
mi
Parks
Woodlands Historic Park
2.7
mi
Church
Gladstone Park Uniting Church
2.7
mi
Shopping Area
Greenvale Shopping Centre
3.0
mi
Greenvale Seventh-Day Adventist Church
3.1
mi
Bridges
Maribyrnong Viaduct Bridge
4.3
mi
Restaurants
Two Johns Taphouse
1400 ft
Terminal 4 Level 1
Brunetti
1400 ft
Departure Dr Level 1
Bar Pulpo
2100 ft
Melbourne International Airport
Vargas Restaurant & Bar
2400 ft
10-14 Centre Road
Cafe Airo
3000 ft
Arrival Drive
Cafe Vue
3100 ft
Departure Drive Terminal 2 - International
Hudsons Coffee
2900 ft
Airport Drive Level 1
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 916 reviews
Harry
United Kingdom,
March
2025
6.8/10
I appreciated the convenient location of Novotel Melbourne Airport, perfect for my early flight. Plus, I enjoyed the excellent breakfast and the quiet atmosphere despite being near the airport. However, the automated check-in machines didn’t work, and I found the restaurant's pricing to be quite steep, especially for the portion sizes.
Rooms
7.0
I stayed in a Superior Room with a queen size bed. It was spacious, and I loved the large windows. However, the overall service fell short.
Service
5.0
While the location was great, the staff wasn't particularly friendly, and check-in was a hassle. Also, room service options were limited, forcing me to order from the restaurant menu.
Location
8.0
The hotel’s proximity to the airport made it incredibly convenient. I could easily access the terminals without any trouble.
Dining
5.0
I found the restaurant to be overpriced. The food was not as tasty as I expected, and the portions were disappointing.
Facilities
6.0
The facilities were decent with an excellent TV featuring phone casting. However, my experience with the automated features was frustrating.
Nicholas
United Kingdom,
December
2024
5.0/10
My stay at Novotel Melbourne Airport was a mixed experience. The location was perfect, just a short walk from the terminals, but I faced some challenges during my visit. While the amenities were fantastic, I was disappointed with the service and cleanliness, especially for a new hotel.
Rooms
6.0
The deluxe double room I stayed in was well-appointed. yet I noticed a faint smell of paint. Comfort wasn't at the level I expected, as the bed wasn't as cozy as other Novotel hotels I've visited.
Service
5.0
I found the customer service lacking. It took an hour to check in after my international flight, and the staff seemed overwhelmed and unprepared. An apology would have gone a long way in improving my experience.
Location
8.0
The hotel's location near the airport was definitely a highlight. It made commuting effortless, especially after a long journey. I appreciated the greenery around the hotel, creating a pleasant atmosphere despite being so close to the airport.
Dining
6.0
Breakfast offered a decent spread, which included some nice baked goods. However, the hot food was disappointingly cold, which dampened the overall experience a bit.
Facilities
7.0
The hotel featured good amenities. but I felt the information provided about services like the mini bar could have been clearer. Instead of a text message link, a traditional info sheet would have been much easier.
Jayden
United Kingdom,
December
2024
6.4/10
I had a mixed experience at Novotel Melbourne Airport. The check-in process was a major hassle, taking over an hour, and the lack of staff interaction during my stay made it feel a bit impersonal. On the bright side, the room was clean and comfortable, and the breakfast spread really hit the spot.
Rooms
7.0
My superior room was well-equipped and tidy. The bed was super comfy, so I had a decent sleep.
Service
5.0
The service left a lot to be desired. Waiting in line for so long and getting no real help from staff was frustrating.
Location
8.0
The hotel is conveniently located, just a 10-15 minute walk from the terminals, which is great for travelers.
Dining
8.0
Breakfast was a solid highlight with a good mix of options, including salads and baked goods, plus decent coffee.
Facilities
6.0
Facilities like room service were quick and efficient, but there was a lack of communication about other amenities.
Rowan
United Kingdom,
December
2024
6.4/10
I had a great stay at Novotel Melbourne Airport. The rooms were comfortable and well-appointed, but there were a couple of hiccups with the online concierge and accessibility features. Overall, it was a convenient location with a lovely pool, and the staff were super helpful.
Rooms
10.0
I stayed in a Deluxe Double Room with Two Double Beds, and it was great for my family. The beds and pillows were extremely comfy, and we had no noise from outside. Plus, the views of the runway were kinda fun!
Service
10.0
The staff were fantastic! They went above and beyond, especially when I needed help with my kids and bags at the airport. The bus driver was a lifesaver, walking us to the check-in counter.
Location
9.0
The location was on point, just a short walk from T3 and T4. The shuttle service was super convenient for getting to other terminals too.
Dining
8.0
I really enjoyed the breakfast; it was a great way to start the day before flying out. I did not try any other dining options, but the breakfast was solid.
Facilities
9.0
The hotel’s facilities were beautiful, especially the pool area, which the kids loved! Everything felt really new, and it added to the overall experience.
Liam
United Kingdom,
October
2024
5.2/10
I had a mixed experience at Novotel Melbourne Airport. The location was super convenient, being just a quick walk to T4. However, the check-in process was frustrating because the quick system didn't work for me. The staff were friendly, but it took too long to get through the queue. Overall, while the facilities were nice, I felt that the service could use some improvement.
Rooms
5.0
The Superior Room with a queen size bed was clean and modern, which I really appreciated. But, the room service was a complete letdown in terms of quality and delivery.
Service
5.0
The staff I encountered were nice, but they seemed a bit disconnected. I had issues with the check-in system that wasted a lot of my time, which was frustrating after a long day.
Location
8.0
The hotel is in a great spot, just a 5-minute walk from T4. Plus, they offer a 24-hour shuttle service, which is super handy.
Dining
5.0
I was really disappointed with the room service food. It took too long to arrive and was not warm when it reached me, which was a major downer.
Facilities
5.0
The facilities were alright, and I liked that the hotel was recently opened. However, the quick check-in not working really impacted my experience.
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